Data protection is very important to TechTalk Support Handelsgesellschaft mbH (“TechTalk” from here on). TechTalk tries to minimise the amount or personal data information that is processed by us. In cases where processing personal data is necessary, and where there is no basis in law for the processing (e.g. a contract), then we attain consent from the affected person.
As a data processor, TechTalk has implemented numerous technical and organisational measures according to article 32 of the GDPR to ensure end-to-end protection of personal data being processed. Nonetheless, absolute protection is an impossibility; for example, transferring data over the internet carries inherent security risks. For this reason, we allow any affected person to provide us with their personal details in an alternative manner, such as by telephone.
1. Name and Address of the Data Processor
The processor in the sense of the GDPR and the Austrian Data Protection Act is TechTalk Software Support Handelsgesellschaft mbH, with the following address:
Your contact person for questions relating to data protection at TechTalk is:
Mag. Heike Trapichler
+43 (1) 402359637
To exercise your rights according to articles 12-20 of the GDPR, such as the right to deletion, rectification or access, please contact Ms Trapichler directly. If you have any other questions relating to data protection, such as within the scope of contracted data processing, please also contact Ms Trapichler.
2. Newsletter Subscription
You can subscribe to the newsletter published by TechTalk on our company’s website. By submitting your contact details using the newsletter subscription form, you consent to the data you entered being stored and processed in TechTalks information systems. Your first name, last name, e-mail address and the interests you specified are stored.
The personal data collected in this manner is used exclusively for the purpose of sending out our newsletter. Subscribers may also be contacted by email in cases where contacting subscribers is required to operate the newsletter service, for example in cases where the newsletter offering changes or as a result of changes to the underlying technology. No personal data collected for the purpose of sending newsletters will be shared with any third parties. Subscribers can unsubscribe from the newsletter at any time, as well as withdraw their consent for storing their personal data. A suitable link is included in every newsletter.
Our website uses so-called “cookies”, which are small text files stored on your device by your browser. These files are harmless, and are used to provide you with the full experience of our website.
If you do not want these cookies to be stored, you can configure your browser to inform you whenever a cookie is stored. You can also block cookies in your browser.
Our website also uses analysis cookies (session cookies) that are used to analyse the behaviour of website visitors. The data collected in this way is anonymised, meaning there is no way to link the information to a particular visitor.
We use this information to optimise our website, e.g. to make it easier to find relevant information on the website and to assess what information interests our users. We also use this information on our target group for marketing purposes, e.g. to deliver newsletter content that is relevant. Data which is analysed can include the following:
- Number of sessions
- Bounce rate
- Total visits per page
- Time spent on the website
- Country of origin of website visitors
- Page visits per session
- Browser and operating system
4. Data Protection for Job Applications and during the Application Process
TechTalk collects and processes the personal data of job applicants for the purpose of completing the application process. This processing may take place electronically, in particular in cases where applicants submit applications and other documentation electronically, e.g. via email or using the web form on TechTalk’s website. The personal data is stored for as long as is needed to complete the application process. The data is then deleted, unless the applicant has expressly consented to their data being stored in a database for consideration for future job openings, or if deleting the data is contrary to the legitimate interests of the data processor. An example of a legitimate interest in this case would be the obligation to produce evidence in a court case under the Austrian Anti-discrimination Act (GIBG).
5. Data Protection for Course Participants
TechTalk collects and processes the personal data of training course participants for the purpose of holding and organising the course. The first name, last name, email address of the participant are stored, and stored data may also include the participant’s employer and the participant’s address (if supplied). The participant’s name and email address may be transmitted to third parties if this is necessary for the certification of the participant. Data is not shared with third parties in any other cases.